Support
支持
We're here to help. For anything related to Fatebend — support questions, purchase or credit issues, account deletion, privacy requests, or App Store review questions — please email us and we'll get back to you.
我们很乐意为你提供帮助。与 Fatebend 相关的任何事项——支持问题、购买或积分问题、账户删除、隐私请求，或 App Store 审核相关问题——都欢迎发送电子邮件给我们，我们会尽快回复。
Email us: kaixing334@gmail.com
电子邮件：kaixing334@gmail.com
What we can help with
我们能帮你处理什么
- General support and how-to questions about using Fatebend.
- 关于使用 Fatebend 的一般支持与操作问题。
- Purchase and credit issues, including interrupted purchases or credits that weren't granted.
- 购买与积分问题，包括购买中断或积分未到账的情况。
- Account deletion requests.
- 账户删除请求。
- Privacy requests, including access, correction, export, or deletion of your data.
- 隐私请求，包括访问、更正、导出或删除你的数据。
- Safety questions about mature themes, crisis resources, or content reports.
- 关于成熟主题、危机资源或内容举报的安全问题。
- App Store review questions.
- App Store 审核相关问题。
Details that help us help you faster
这些信息能帮我们更快地帮到你
When you email us, please include as much of the following as you can:
发送电子邮件时，请尽可能附上以下信息：
- Your app version.
- 你的应用版本。
- Your iOS version.
- 你的 iOS 版本。
- The approximate time the issue happened.
- 问题发生的大致时间。
- Whether the issue involved Sign in with Apple, microphone access, credits, or a voice session.
- 问题是否涉及 Sign in with Apple、麦克风权限、积分或某次语音场次。